Seems Mom and Dad need to learn a thing or two about controlling thier child. Go forth and read and tell me what you think.
Seems to me that AirTran, the airline here, went above and beyond. Read the story and you will see that not only did they refund the tickets, they have offered this family 3 round trip tickets to any destination that they fly to. That says something about the airline in my book. What say you?